Returns & Exchanges
At Puscifer, we want you to be completely satisfied with your purchase, offering a 30-day window for returns and exchanges on most items in their original condition. Please note that certain limited edition collectibles and intimate apparel are final sale to maintain exclusivity and hygiene standards.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the merchandise is unworn and unwashed.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5-7 business days to your original payment method.